Privacy Policy for Pilates Plus Red Bank
1. Introduction
Pilates Plus Red Bank ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect through the App includes:
Personal Data: Personally identifiable information, such as your name, email address, phone number, and demographic information, such as your age, gender, and location, that you voluntarily provide to us when you register for an account or use certain features of the App.
Financial Data: Financial information, such as data related to your payment method, including valid credit card number, card brand, and expiration date, that may be collected when you purchase, order, return, exchange, or request information about our services through the App.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s camera, calendar, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Usage Data and Analytics: We may collect information about how you access and use the App, including pages viewed, features used, device information, and other analytics data to help us improve the App and our services.
3. Use of Your Information
Having accurate information about you allows us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected about you through the App to:
Create and manage your account.
Process your transactions.
Send you appointment reminders, service updates, and account-related communications.
Send you promotional communications, special offers, or marketing messages.
Respond to your customer service requests.
Improve our App, services, user experience, and business operations.
Comply with legal and regulatory requirements.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate or address potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, scheduling, marketing assistance, and mobile app functionality.
Business Operations: We may share information as needed to operate our studio, manage client accounts, process memberships, schedule classes, communicate with clients, and provide services requested through the App.
5. Cookies, Tracking, and Analytics
We may use cookies, tracking technologies, and analytics tools to improve the App, understand user activity, enhance functionality, and support marketing efforts. You may be able to manage cookie or tracking preferences through your browser, device settings, or app settings. Some features of the App may not function properly if certain tracking or permissions are disabled.
6. Data Retention
We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including providing services, managing your account, complying with legal obligations, resolving disputes, and maintaining business records.
7. Your Privacy Rights
You may review, update, or request deletion of certain personal information by contacting us. You may also update or delete your account information through the App when available.
To request full account deletion, please contact us at:
info@pilatesplusredbank.com
Please note that some information may be retained for legal, financial, security, fraud prevention, or operational reasons.
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception, misuse, or unauthorized access.
9. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without appropriate parental consent, we will delete that information as quickly as possible.
10. Third-Party Links
The App may contain links to third-party websites, services, platforms, or integrations. We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review the privacy policies of any third-party services before providing personal information.
11. International Users
If you access the App from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the App, you consent to this transfer and processing of your information in the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the Effective Date at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates. Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Pilates Plus Red Bank
23 West Front Street
Red Bank, NJ 07701
Email: info@pilatesplusredbank.com
Phone: 732-784-5700